Welcome to EmpGym. We are dedicated to ensuring a seamless shipping experience to deliver your workout clothes promptly and in excellent condition. Here's what you need to know about our Shipping Policy:
Order Processing Time:
We strive to prepare and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our devoted fulfillment team meticulously handles each item to ensure secure packaging and readiness for shipment.
Shipping Options:
- Standard Shipping: Our standard shipping method typically delivers orders within 4-6 business days. This service is provided at no additional cost to our customers.
- Expedited Shipping: For those requiring faster delivery, we offer expedited shipping options with delivery times ranging from 2-4 business days, available for a fee of $4.99 USD.
Order Tracking:
Upon processing and shipment of your order, you'll receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and accurately estimate its arrival time.
Peak Season Considerations:
During peak seasons or periods of high demand, such as holidays and promotional events, slight delays in shipping times may occur. We appreciate your patience and understanding during these times, and please rest assured that we are diligently working to ensure timely deliveries.
Shipping Restrictions:
While we strive to accommodate all customers, please note that delivery to certain locations may not be possible. Additionally, shipping to multiple addresses within a single order is currently not supported.
Tax Policy:
At EmpGym, transparency and straightforwardness are fundamental. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price displayed at checkout is the final price you'll pay.
Customer Support:
Your satisfaction is our top priority. If you encounter any issues or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you. Simply reach out to us at support@EmpGym.store, and we'll promptly address any concerns or inquiries you may have.
Thank you for choosing EmpGym for your workout clothing needs. We're committed to providing you with reliable, high quality products and exceptional service throughout your shopping experience.